Support

How can we help?

Find quick answers below, or email us and we'll get back to you.

Frequently asked questions

I forgot my password. How do I reset it?

On the sign-in screen, tap “Forgot Password?”, enter your email address and follow the link we send you.

How do I connect Strava?

Open Settings › Partner Integrations and tap “Connect with Strava”. Completed rides, runs and swims are then imported automatically and matched to your plan. You can disconnect in the same place.

Can I upload a workout file instead?

Yes. Open the session in your plan and tap “Upload” to add a FIT file from your watch or bike computer. Athlethium analyses it and marks the session complete.

How do I change the language or units?

Open Settings › Athlete Profile. Under Language, pick a language, or “Phone language” to follow your phone. Measurement Units switches between metric and imperial.

My schedule has changed. How do I update my plan?

Adjust your Daily Availability and sports in Settings, or tap “Rerun Setup Wizard” to set up your goal and plan again from the beginning.

How do I delete my account?

Open Settings, tap “Delete Account” and confirm with your password. This permanently removes your account and all of its data. If you can't sign in, email us and we'll delete it for you.

Which devices does Athlethium work on?

Athlethium is available for iPhone and Android phones.